Terms of Service
Last updated: 24/04/2026
Welcome to Maison Choc. By using our website and services, you agree to the terms outlined below. These terms ensure a high-quality experience for all our guests.
1. Overview & About
Maison Choc is Egypt’s first bean-to-bar chocolate factory. By visiting our site or placing an order, you accept these Terms of Service, which apply to all users of the site.
2. Customer Responsibilities
You agree to provide accurate information for orders and bookings. Maison Choc is not responsible for errors caused by incorrect customer data.
3. Menu & Pricing
Product details, prices, and availability may change without notice. Images are for presentation purposes and natural variations in artisanal products are expected.
4. Allergies & Dietary
Customers must inform us of allergies. Our products may contain allergens (nuts, dairy, etc.), and we cannot guarantee a completely allergen-free environment.
5. Orders & Customization
We reserve the right to refuse or adjust orders due to availability or errors. Custom and corporate orders require separate confirmation and may have unique terms.
6. Payments & Refunds
Payments are processed via third-party providers. Refunds and cancellations are governed by our specific Refund & Cancellation Policies for products and experiences.
7. Intellectual Property
All content, branding, and packaging designs belong to Maison Choc. Reproduction or exploitation of our assets without permission is prohibited.
8. Liability & Governance
Services are provided "as is". Our liability is limited to the order amount. These terms are governed by the laws of Egypt.
Full Section Details
Availability and content may change. Payments processed via third parties; full card details are not stored by us.
Promotions can be changed anytime. We are not responsible for technical errors or third-party service interruptions.
Unlawful use, fraudulent orders, scraping, or harassment of staff will result in termination of service.
Feedback may be used for marketing. Personal data is handled according to our Privacy Policy.
Users agree to indemnify Maison Choc for breaches. We may suspend access for violations of these terms.
Questions about these terms can be directed to our support team via the details on our website.
Have questions about our Terms of Service?
0122 255 9967